Data subject requests

This English version is provided for convenience. The Turkish version prevails. Read the Turkish version

Version 1.0 · Last updated: 6 November 2026

This page explains how to send the company that operates Alvara AI (the "Company") your requests about your personal data, under Articles 11 and 13 of the Turkish Personal Data Protection Law No. 6698 ("KVKK") and the Communiqué on the Procedures and Principles of Applications to the Data Controller.

1. How to apply

Method	How
Email	To info@alvaraai.com, only from the email address you previously gave the Company and that is registered in our system.
Post or notary	To the postal address, if one is published in the Company details section, as a wet-signed petition with a copy of your identity document.
Registered electronic mail (KEP)	To the KEP address in the Company details section, if one is listed, signed with a secure electronic signature or mobile signature.

Write "Information Request under the Personal Data Protection Law" on the envelope or in the subject line of the email.

2. What to include

Your first name and surname and, for written applications, your signature,
your Turkish identity number; for foreign nationals, nationality and passport number,
your residence or workplace address for notification,
if any, the email or KEP address and telephone number for notification,
your relationship with the Company: customer representative or user, person who requested early access or contacted us, website visitor, person whose business details are on the Platform, or person who received a message from a Platform customer (in which case, the name of the company that sent it),
the subject and details of your request,
how you want the answer delivered (email, post, KEP or in person).

3. What you can request

To learn whether your personal data is processed,
to request information if it has been processed,
to learn the purpose of processing and whether it is used accordingly,
to learn the third parties to whom it is transferred in Türkiye or abroad,
to have incomplete or inaccurate data corrected (attach the correct information and a supporting document),
to have your data deleted or destroyed,
to have corrections or deletions notified to the third parties who received the data,
to object to a result against you that arises solely from automated analysis,
to claim compensation for damage caused by unlawful processing (attach documents showing the damage),
to be removed from the Platform and not be processed again.

4. Good to know

Your application is answered free of charge as soon as the nature of the request allows and within 30 days at the latest from the day it reaches the Company. If the process requires an additional cost, the fee in the tariff set by the Personal Data Protection Board may be charged.
Applications made on someone else's behalf must include a notarised power of attorney or a document showing legal authority to represent.
If your identity cannot be verified or information is missing, we may ask for more; the period then starts from the day the gaps are filled.
For requests about messages sent by a Platform customer, the data controller is that customer; such requests are forwarded to the customer.
If your application is rejected, the answer is insufficient or no answer is given in time, you may file a complaint with the Personal Data Protection Board within 30 days from the day you learn of the answer and in any case within 60 days from the application date.

For more information, see the KVKK privacy notice.

Company details

Email: info@alvaraai.com