Frequently asked questions
Frequently asked questions about Alvara AI (alvaraai.com): what it does, plans, lead allowance, bounced addresses, cancellation and refunds, data and language.
What is Alvara AI?
Alvara AI is a tool for manufacturers and exporters that finds buyers abroad. You enter your website address; it reads what you sell and lists matching overseas companies with their decision maker and a verified email. For each buyer with a contact person it also writes an email draft, which you send yourself.
Who is Alvara AI for?
Alvara AI is for manufacturers, exporters and wholesalers that sell abroad or want to, and for export teams and foreign trade consultants who build lead lists for several companies.
What is early access, and how do I request it?
Alvara AI is opening to a limited number of companies. The “Request early access” button opens an email to us, with your website address added if you entered one. Send it and your request reaches us; we'll write back to the email address you sent it from when access opens.
Where does Alvara AI get its buyer data?
Alvara AI gets buyer details from each company's own website, from data providers, and from inferences it draws from both. Next to every fact there is a link to its source, so you can check it yourself.
Are the email addresses verified?
Every lead Alvara AI delivers includes at least one address verified at delivery: the decision maker's or the company's general address (like info@). If an address bounces permanently and you report it within 30 days, that lead's allowance is restored under the conditions in the “Allowance, refunds and bounced addresses” section of the pricing page.
Which countries and markets can I search?
You choose the target market: a single country, Europe, the US, North America or worldwide. Alvara AI searches 54 countries in total. Türkiye is not one of them, so Alvara AI is not meant for Türkiye's domestic market.
Does Alvara AI send the emails?
No. Alvara AI doesn't send email on its own. For every buyer with a contact person it writes a personal draft; you copy it and send it from your own email. The decision and the sending are yours.
How much does Alvara AI cost?
Free includes up to 5 verified leads a month, Pro ($79 a month) 250 and Agency ($199 a month) 750. Paying yearly takes 20% off. When you start a search, the number you ask for is reserved, and the part we don't deliver returns to your allowance when the search ends. Only delivered leads count against your allowance; searching costs no credits.
What counts as a lead in Alvara AI?
A lead is a buyer company delivered with at least one verified email: a person's address or the company's general address (like info@). Only delivered leads count against your monthly allowance.
What does the Free plan include?
The Free plan allows up to 5 verified leads a month; the user limit is 1 and the workspace limit is 1. List export and campaign drafts are not included in Free; both come with Pro and Agency. Free is for trying Alvara AI with your own site. Compare plans on the pricing page.
Can I pay yearly?
Yes. Paying yearly gets you a discount; monthly and yearly prices and the discount are on the pricing page.
Are prices in US dollars, and do they include VAT?
Prices are in US dollars, excluding VAT; buyers in Türkiye pay 20% VAT on top. Additional lead allowance can be purchased. Current prices are on the pricing page.
When does the monthly allowance reset, and do unused leads carry over?
The monthly lead allowance resets on the first day of each calendar month (UTC); unused leads don't carry over.
What happens if I stop a search or it can't finish?
Leads delivered up to that point count against your allowance. When you start a search, the number you ask for is reserved. Only delivered leads count against your allowance. If fewer than you asked for come out, if a search can't finish, or if you stop it, the part we didn't deliver returns when the search ends. Details are on the pricing page.
What if a delivered email address bounces?
If an address we delivered bounces permanently, send us the bounce message within 30 days of delivery and we restore that lead's allowance. The file format and the cases we exclude are in the “Allowance, refunds and bounced addresses” section of the pricing page.
Can I see buyer companies without a verified email?
Some of them. In completed searches, you'll find in Review, at no charge, up to as many buyer companies as the leads we couldn't deliver, with their website and buyer evidence. They aren't leads and don't use your allowance.
Does searching for leads use AI credits?
Searching for leads does not use AI credits. Credits are used for: email drafts, deep research, manual enrichment, site analysis, new target plans, personalizing campaign emails, and classifying incoming replies.
Which language does Alvara AI search in, and which languages is the site in?
Searches run in the local language of the country you target; the website is available in Turkish and English.
How is Alvara AI different from a ready-made importer list?
Alvara AI builds the list from your website address: it reads what you sell and lists matching overseas companies. We search more than 20 sources and show where every detail came from. Click and check for yourself. Every lead we deliver includes at least one address verified at delivery.
Is Alvara AI related to other companies with a similar name?
No. Alvara AI is only at alvaraai.com, and it has no connection to other companies or products with a similar name. Alvara AI is a tool for manufacturers and exporters that finds buyers abroad: enter your website address and it lists matching overseas companies with their decision maker and a verified email.
How is my personal data handled?
How we process personal data is set out in the KVKK privacy notice and the privacy policy; for a data request there is the data subject request form.
How do cancellation and refunds work?
Cancellation and refund terms are in the cancellation and refund policy.